“The challenge is not that we must find ways to “know” the future,

rather we need to find ways to live and act with not knowing the future.”

(R. Miller, 2011)

Type: Publication

Journal Title: Service economy, knowledge, and the need for T-shaped innovators

Keywords: service economy, knowledge, T-shaped, viable system approach, dynamic capabilities, competences, distributed technologies


1. Sergio Barile, Department of Management Sapienza University of Rome , Rome, Italy

2. Marialuisa Saviano, Department Management and Information Technology University of Salerno, Salerno,Italy

3. Cristina Simone, Department Management and Information Technology Fisciano, Italyv

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Project co-funded by the Erasmus+ program of the European Union.

beFORE is a Knowledge Alliance Project (575842-EPP- 1-2016- 1-PL- EPPKA2-KA). This project has been funded with support from the European Commission. This website reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.